Procurement Contract Operations Lead

Job description

**Job Description**
**Where you’ll work:** Remote US
At GoTo, innovation through practical AI touches every part of our company—not just our technical teams.

We embrace intuitive, user-friendly AI-driven tools and creative problem-solving to improve the way we work together and serve our customers.

Here, you’ll join a collaborative community that’s always learning, adapting, and leading through change.

If you’re eager to build strong relationships and make a meaningful daily impact, GoTo is the place for you.
**Your Day to Day**
**As a Procurement Contract Lead you would be working on:**
+ Own intake quality and gating, leveraging automation and AI to validate scope, spend, term, Personally Identifiable Information (PII), Intellectual Property (IP), and approvals, and ensure every request is intake-ready before routing to Legal or Security/Privacy.
+ Produce AI-accelerated first-pass contract packages using approved templates and clause playbooks, including required addenda such as Data Processing Agreement (DPA), Business Associate Agreement (BAA), AI addendum, Supplier Enterprise Security Addendum (SESA), based on predefined triggers, with disciplined human review.
+ Run end-to-end deal coordination, drive follow-ups, and escalate when necessary to keep deals moving.
+ Orchestrate cross-functional reviews with Legal, Security/Privacy, and Finance by consolidating inputs into one single-source-of-truth redline, maintaining version control, and preparing clean summaries of open issues for decision-makers.
+ Manage execution, closeout, and AI-enabled improvement by drafting low-risk agreements within approved playbooks (Non-Disclosure Agreements, standard termination letters, Proof of Concept agreements, standard Order Forms/Statement of Work with no protected-clause deviations), routing e-signatures, maintaining audit-ready CLM storage and metadata hygiene, and contribute to the AI roadmap for supplier contracting (intake validation, clause and metadata extraction, deviation detection, routing triggers) with clear controls.
**What We’re Looking For**
**As a Procurement Contract Lead your background will look like:**
+ Bachelor’s degree in Business, Supply Chain, or related area.
+ 3–5 years of experience in contract operations, contracting workflow, or procurement operations in a technology environment, with demonstrated success coordinating with Legal, Security/Privacy, Finance, and business stakeholders to move agreements through review and signature.
+ Hands-on experience with CLM systems (administration, metadata standards, reporting, audit-ready hygiene) and working knowledge of NetSuite, Workday, or similar ERP/procurement platforms.
+ Strong process-improvement mindset, including building repeatable intake standards, playbooks, and templates, and applying AI and automation (for example, intake validation, clause comparison, deviation detection, metadata extraction, routing triggers) with clear controls.
+ Excellent organizational, written, and verbal communication skills, with the ability to manage multiple in-flight deals, drive follow-ups, and maintain strong cross-functional relationships.
**What We Offer**
At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life—at work and beyond.

Here are just some of the benefits and perks you can expect when you join our team:
+ Comprehensive health benefits, life insurance, family-forming support programs
+ Paid holidays, volunteer time off, and quarterly self-care days and no meeting days
+ Tuition and reading reimbursement programs to support your continuous learning and professional growth
+ Thrive Global Wellness Program, Confidential Employee Assistance Program (EAP)
+ Employee programs—including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program—to amplify your connection and impact.
At GoTo, diversity and inclusion are key to creating a thriving and dynamic work environment.

Our team of GoGetters is driven to learn, explore, connect, and collaborate, valuing the unique perspectives that everyone brings to the table.

We take pride in providing our employees with comprehensive benefits, wellness programs, recognition, and opportunities for learning and development worldwide.

Our commitment to creating an inclusive space for everyone, regardless of gender, identity, or background, ensures that all team members can contribute to our success and thrive personally and professionally.

Learn more.

(https://www.goto.com/company/corporate-responsibility)
**Benefits:** Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.
Annual Base Salary Range: $65,000.00 - $0.00
_The above shows our ranges from minimum to maximum.

Your compensation will be determined based on your location, experience, and the pay of employees in similar positions.

You will also be eligible for a variable pay component and benefits._
At GoTo, we’re shaping the future of work—driven by curiosity, innovative thinking, and a passion for solving real challenges.

As the leader in cloud communications and IT, our solutions are built for what’s next and guided by a relentless focus on customers.

Our culture thrives on diverse perspectives, ownership, and a growth mindset that fuels continuous learning and adaptation.

Here, collaboration and authenticity spark new ideas and drive real action—so your impact is seen, felt, and valued.

Join GoTo to build what’s next and accelerate your journey alongside teammates who turn possibility into reality.
GoTo, Inc.

is committed to providing equal opportunity in employment to all employees and applicants for employment.

No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS/HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and/or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation.

GoTo, Inc.

also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.

Required Skill Profession

Other General